Each Skedify video call has its own unique virtual meeting room and identifier that is only available for the duration of the call. Once a call is ended, the virtual meeting room is closed and will no longer be accessible. For practical reasons, we advise against restarting an ongoing video-call.
However, in some cases it might be required to restart your video call. Use cases include degraded network connection, issues with peripherals or if you need to move physically causing you to lose connection.
How to?
Do not close the video call by clicking the in-call “end call” option as this will not only end the call but will also permanently close the virtual meeting room, rendering the video-call link no longer available.
Method 1 - Reload the page
Reload the webpage using the reload button, function key or key-combination :
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Windows |
Android |
macOS |
iOS |
|
Option 1/ Click on the "Reload/Refresh" button at the top of your toolbar menu (icon of a circular arrow)
Option 2/Press function key F5
Option 3 /Press key-combination Ctrl+R |
Click on the "Reload/Refresh" button at the top of your toolbar menu (icon of a circular arrow) |
Option 1/ Click on the "Reload/Refresh" button at the top of your toolbar menu (icon of a circular arrow)
Option 2/ Press key-combination Command + R |
Click on the "Reload/Refresh" button at the top of your toolbar menu (icon of a circular arrow) |
Method 2 - Restart your browser
- Copy the link to the video call. This will allow you to easier reconnect later
- Close all open instances of your browser
- Restart your browser and paste the link you copied in step 1